HTC CR G300 Desktop Cradle Review

by Hero on October 30, 2009

in Accessories,Featured Content,Hands On,Reviews

HTC CR G300 Desktop CradleToday we are reviewing the official desktop cradle for the HTC Hero handset. Cradles are one of those accessories that some people like to have and some don’t. They are certainly not necessary since most cradles only do as much as charge your device. This can often easily be achieved by connecting a USB cable, however, cradles do add order to a desk and some are rather stylish, much like the HTC CR G300 desktop cradle we’re looking at today.

MobileFun, a specialist retailer of mobile accessories, kindly sent over the cradle for us to review. The cradle is actually designed to work with a number of HTC handsets including the Touch Pro, Touch Diamond and Magic and costs £29.95. MobileFun applies a small delivery charge on top of this depending on whether shipping is to the UK or mainland Europe.

HTC CR G300 Desktop Cradle

The cradle can not only be used for charging or syncing your HTC Hero, but it also has a 3.5mm line out that you can use to connect to some speakers and play music with.

HTC CR G300 Desktop Cradle

Apart from the cradle itself, inside the box you will find device inserts that fit various HTC phones as well as some documentation.

HTC CR G300 Desktop Cradle

What you won’t find however is a USB cable to connect it to your PC. This is a ridiculous decision on HTC’s part. It means you either have to use the cable currently used in your plug adaptor or buy a new one. Given that this is a relatively premium product (compared to other cradles), it’s a bit tight of HTC not to include a USB cable in the box. I’m sure I’m not the only one who likes to use a cradle as well as a plug to charge my mobile products!

HTC CR G300 Desktop Cradle

A few pieces of documentation accompanies the cradle, this includes a quick manual, warranty booklet and HTC accessory product leaflet.

HTC CR G300 Desktop Cradle

Assembly is all quite straightforward, but for those that need a hand the manual gives very clear instructions.

HTC CR G300 Desktop Cradle

The cradle comes with five different device handsets, each one is designed to fit a different HTC handset. Whilst, it is nice to see the cradle support so many handsets, we would have appreciated some kind of label on each insert telling us exactly which one fits each phone. As it was, we had to find the right one through trial and error.

HTC CR G300 Desktop Cradle

The cradle comes in a glossy black plastic finish and it certainly looks very sleek and would be a welcome addition on most desktops.

HTC CR G300 Desktop Cradle

The bottom has rubber feet to much sure it doesn’t slip once placed on a desk. The bottom comes in a matte plastic and the sharp lines exist on the bottom too.

HTC CR G300 Desktop Cradle

You will only find two ports on the bottom of the cradle, one is the USB port to connect the Hero and the other is a 3.5mm line out to connect the cradle to a music system.

HTC CR G300 Desktop Cradle

In terms of the charging and syncing functionality it works just as well as it does via the USB cable. The audio line out also works well with good sound reproduction. There’s no denying it’s a very sexy cradle and the minimalist design really suits the Hero handset. It’s certainly not cheap and we were surprised to not see a USB cable in the box, especially given its premium pricing. However, if these issues don’t bother you then it comes recommended, mainly for its very classy looks.

HTC CR G300 Desktop Cradle

Many thanks to MobileFun for sending through this desktop cradle for review!

Update: A few readers were curious to know how much room there is in the cradle for cases. We have included a few extra pictures below that shows there is no extra room at all. You’ll have to remove any case to use this cradle I’m afraid.

HTC CR G300 Desktop Cradle

HTC CR G300 Desktop Cradle

HTC CR G300 Desktop Cradle

{ 19 comments… read them below or add one }

1 BrenUK October 30, 2009 at 10:21 AM

The obvious question to ask here is does this only come in the one colour? Obviously my white HTC Hero wouldn’t look right in the black cradle shown here.

2 Christoph Gaunersdorfer October 30, 2009 at 11:49 AM


I’d be interested in how easy you can remove the Hero from the dock? I’m currently having a very cheap 3$ Ebay cradle which needs both hands to remove the Hero from it, means it’s not quite comfortable if you receive a call.

Can you say anything about that?


3 Hero October 30, 2009 at 1:34 PM

@BrenUK – It comes in Black & White. The white one is a little more expensive at £32.20.

@Christoph – Getting the Hero in is easier than taking it out, although this could be just because it’s new. It doesn’t require a lot of force to take out, you just need to tilt it slightly and it comes out. Hope that helps!

4 Westby November 1, 2009 at 1:55 PM

Well I can’t either understand why they donät have put an USB-cabel with this premium product, but well I think I only will use it for the music-connection to my stereo and charging during night and use my existing USB-cabel and charger for sync to my Computer and on-the-go. But it will not be cheap to buy both an external charger and the Desktop Cradle! =(

5 Chicocci's Hero November 1, 2009 at 10:41 PM

On the German HTC Homepage I only found the cradle is only available in black with black insters or in black with white inserts.

So is there really a complete white version.

Can u pls be so kind and link it?

6 Peter Ebenezer TheMediaGuy November 2, 2009 at 1:25 AM

Does the Hero still fit is using the gel case you reviewed previously? It looks as if it would be touch and go judging from the pics…
If I have to chose between one or the other im sticking to just the protection the case provides.

Thanks for running this blog by the way. Its a great read! I had so much faith in you that I ordered the screen protectors and case before I had even received my handset!….

7 Hero November 2, 2009 at 7:31 AM

@Chicocci’s Hero – I linked to the white version in my previous comment!

@Peter – Thanks for the kind words! To be honest, I’m not sure if it would fit with the FlexiShield, it’s a relatively tight fit. However, since it’s easy to take on/off it’s not too much of an issue. I’d test it for you but I’ve loaned it to a friend!

8 Peter Ebenezer TheMediaGuy November 2, 2009 at 9:17 PM

Not a problem!
What is the actual device docking section made from? is it some sort of perspex or is it just polished plastic? as if it was plastic in theory you could buy a spare docking section from somewhere like ebay (that sells the official ones but separately) and file the edges out to fit?

I plan on leaving my flexishield on 24/7 as I don’t have much luck with my phones previously…

9 Hero November 3, 2009 at 8:32 AM

It does feel like plastic, but I wouldn’t like to say for sure. If it didn’t fit it seems like it would be the sides that would restrict you connecting the device (with the FlexiShield on). When I get the dock back I’ll happily test it for you!

10 Peter Ebenezer TheMediaGuy November 4, 2009 at 1:27 AM

If you could that would be great! or even take a photo of how it (doesn’t) sit.
£30 is a fair bit for me so Id like to have an idea before hand if I’ll be able to hack about a spare top section before spending my hard earned…

Have you ever thought of doing app reviews? =)

11 Hero November 4, 2009 at 7:18 AM

No worries, I’ll try to get some pictures up for you early next week!

I’d love to do more reviews full stop (including apps), but am time-limited more than anything!

12 Robertino November 4, 2009 at 7:43 AM

Just found this site in the last minute, was about to push the buy button for the cradle but as other here I started thinking if it actually would fit with the FlexiShield on, I doubt it will :(
Bookmarked and waiting for your test results!

13 Hero November 8, 2009 at 5:50 PM

I’ve posted some pictures above, but the jist of it is that there is no extra room for the Flexishield case. I did try and force it but the handset wasn’t secure and easily toppled. The only way to use the cradle is via removing any case. Hope it helps.

14 Peter Ebenezer TheMediaGuy November 11, 2009 at 11:14 PM

Ah well… nevermind!
Thanks for trying though! =D

15 Abey February 3, 2010 at 6:30 AM

I have HTC Touch Diamond with WinMo 6.1. Find extremely frustrating since there is no auto redial in this.

16 Martin February 6, 2010 at 12:22 PM

Does the HTC Hero send the music out by the USB ? Meaning you don’t have to plug a 3.5mm in the top of the phone? And how to get the music out trough USB, just press play as normal?

Sorry for my bad english, but I hope you understand what I mean.


17 Phil March 3, 2010 at 10:56 PM

Hi Martin,

I am sure that you have found out by now … but sadly the Hero does ‘not’ output audio via the Cradle tels line. I too was disappointed at this as there is no mention in the User Guide to differentiate between HTC models .. and whilst the Hero has a dedicated tels output at the top … this does not provide a simple ‘plug n play’ solution to smooth desktop connection !


18 NIK April 20, 2010 at 8:11 AM

Want to use with HTC Desire? can i…

19 Sarita Drewer August 26, 2010 at 5:51 PM

Well this was good to read, perhaps I will come back later and check more of this stuff!

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