Orange UK owners of the HTC Hero have set up a group on Facebook to highlight their frustration in still not having received the Android 2.1 update. T-Mobile pushed their update over a week ago. As of writing, 596 members have joined the group and a number of letters have been written to Orange’s CEO to highlight their concern.
The group is called “Orange UK – Give HTC Hero owners the 2.1 Update – NOW“. The group’s founder, Geoffrey Mansfield, says that Orange UK Customer Service department will not give any definitive answers to questions posed by numerous customers on various android forums. “Please use this group to register your disapproval, and I will forward the group link to Orange UK, for consideration,” he goes on to say. Have you been affected? If so, you may as well join the group and add your voice. Whether Orange will bring the update any quicker is another story.